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10 Best AI Chatbots of 2024

Abhishek Agrawal
By Abhishek A Agrawal
September 29, 2023
Table of Contents

    In a world driven by technological innovation, conversations have taken on a whole new dimension. Imagine a companion who’s available 24/7, ready to answer your queries, engage in meaningful discussions, and even provide assistance with tasks. This is the power of AI chatbots, a revolution that’s transforming the way we interact with technology and each other.

    No matter you’re a tech enthusiast or just someone curious about the future of communication, we can delve into the world of AI chatbots and understand what makes them tick.

    What are AI Chatbots

    AI chatbots, short for Artificial Intelligence chatbots, are virtual assistants designed to simulate human-like conversations with users. They’re not just lines of code; they’re sophisticated pieces of technology that can understand natural language, respond intelligently, and adapt to various contexts. 

    These digital companions are deployed across websites, messaging apps, and customer service platforms to enhance user experiences, provide instant support, and streamline interactions.

    It’s amazing how you enter a website and are immediately greeted by a friendly “virtual assistant” who can help you find products, answer questions, and guide you through the navigation. 

    This is the magic of AI chatbots, making technology feel more human and accessible.

    Features to Look for in an AI Chatbot

    As AI chatbots become more prevalent, it’s essential to know what features to look for when choosing the right one for your needs. Here are some key features to consider:

    Natural Language Processing (NLP): A robust AI chatbot should possess advanced NLP capabilities to understand and process human language nuances, including slang, idioms, and context.

    Contextual Understanding: The ability to maintain context throughout a conversation is vital. An effective chatbot remembers previous interactions and can respond coherently, making conversations feel more seamless.

    Personalization: Look for chatbots that can personalize responses based on user data and preferences, creating a tailored experience for each individual.

    Multichannel Support: Should be able to engage users across multiple platforms, such as websites, messaging apps, and social media, ensuring a consistent experience.

    Analytics and Insights: This should provide analytics on user interactions, helping businesses understand user behaviour and improve their services.

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    The Best AI Chatbots of 2024 are: 

    ChatGPT

    Overview

    ChatGPT, powered by OpenAI’s GPT-3.5 and GPT-4, is a cutting-edge conversational chatbot. It excels at generating coherent, relevant responses across various domains, including finance, healthcare, and customer service. ChatGPT is known for its natural language processing capabilities and versatility.

    Features

    • Real-time, context-aware responses.
    • Problem-solving, math, and code-writing capabilities.
    • Unlimited usage for both free and paid users.
    • ChatGPT Plus subscription for exclusive perks.

    Pricing

    Best for

    Individuals and professionals seeking a versatile AI chatbot for a wide range of applications, from answering questions to ideation and content generation.

    Explore Automations to Integrate ChatGPT (GPT-3.5 & GPT-4) in 1 Click

    ChatSpot

    Overview

    ChatSpot is a versatile conversational CRM bot designed to enhance your business operations. It harnesses the power of ChatGPT and unique data sources to facilitate growth and productivity. With ChatSpot, you can tackle a wide range of tasks, from content writing to research, SEO, and prospecting.

    Features

    • Seamless integration with HubSpot.
    • Customizable queries and prompt templates.
    • Task automation, including contact and task management.
    • Guided navigation and HubSpot tool tips.

    Pricing

    Free for all users. Enhanced capabilities are available when used with HubSpot.

    Best for

    Sales, marketing, and service professionals looking to boost productivity and streamline operations within the HubSpot ecosystem.

    Jasper Chat

    Overview

    Jasper Chat is tailored for businesses, assisting with content creation processes. It offers features like brainstorming, ad copy generation, and blog title creation. Jasper Chat learns your brand’s voice and style for personalized content generation.

    Features

    • Content ideation and generation.
    • Brand-specific content style adaptation.
    • Integration with Google’s knowledge base.
    • Seamless content export to Google Docs and Gmail.

    Pricing

    Best for

    Businesses aim to streamline content creation, generate marketing materials, and maintain brand consistency.

    Perplexity

    Overview

    Perplexity is a conversational search engine powered by GPT-3.5, designed to provide concise answers with source links. It offers customization options, deep learning capabilities, and the ability to save search threads for future reference.

    Features

    • AI-generated concise answers.
    • Source links for additional information.
    • Focus setting for specific search sources.
    • Save and share search threads.

    Pricing

    Best for

    Individuals and professionals seeking quick and accurate answers to queries with access to source information.

    Bing Chat

    Overview

    Bing Chat is an AI-powered co-pilot for web searches, offering a consolidated response from top search results. It enhances search capabilities and creates customized images based on user descriptions, making it a valuable tool for information retrieval and visual content creation.

    Features

    • NLP and machine learning-driven conversation prompts.
    • Image creator tool with customizable options.
    • Continuous improvement through user feedback.
    • Integration with Microsoft Edge.

    Pricing

    Free (requires Microsoft Edge).

    Best for

    Individuals and professionals seeking efficient web search assistance and customized image generation.

    Bard

    Overview

    Bard, developed by Google, is a versatile AI chatbot proficient in generating text, code, and more in over 40 languages. It excels in text-related tasks, making it an ideal companion for writing, editing, and research.

    Features

    • Text and spoken response generation.
    • Integration with Google products.
    • “Google it” feature for in-depth information.
    • Customizable content creation.

    Pricing

    Best for

    Individuals and professionals looking for AI-driven text generation, including content creation and code writing.

    Tidio Lyro

    Overview

    Tidio Lyro is tailored for businesses, serving as a conversational AI chatbot that automates personalized customer interactions. It focuses on answering frequently asked questions and escalating conversations to human representatives when necessary.

    Features

    • Human-like answers to FAQs.
    • Record of redirected questions for knowledge base enhancement.
    • Follow-up questions for customer satisfaction.
    • Integration with business knowledge bases.

    Pricing

    Best for

    Businesses looking to enhance customer service and support by automating responses to common inquiries.

    Salesforce Einstein

    Overview

    Salesforce Einstein is an AI-powered solution within the Salesforce ecosystem, offering advanced AI capabilities for businesses. It includes AI chatbots that can automate processes, provide support, and enhance customer interactions.

    Features

    • Integration with Salesforce products.
    • Predictive intelligence and machine learning.
    • Customer data access and updates.
    • Multilingual support.

    Pricing

    Best for

    Businesses using Salesforce CRM seek to leverage AI chatbots for improved customer service, sales, and workflow automation.

    LivePerson

    Overview

    LivePerson is a customer engagement platform that includes an AI chatbot to facilitate meaningful interactions between businesses and their customers. It offers a range of features to enhance customer support and engagement.

    Features

    • AI-powered chatbots for customer support.
    • Real-time messaging across multiple channels.
    • Seamless integration with customer data.
    • Personalized customer interactions.

    Pricing

    You can request a quote from their sales team.

    Best for

    Businesses looking to improve customer support and engagement through AI-powered chatbot interactions.

    Intercom Fin

    Overview

    Intercom Fin offers businesses a platform to build custom AI chatbots using ChatGPT. It seamlessly integrates with existing workflows, leverages knowledge bases, and escalates complex queries to human representatives.

    Features

    • Custom AI chatbot creation with ChatGPT.
    • Integration with knowledge bases and workflows.
    • Handoff to human agents for intricate issues.
    • Personalized customer support.

    Pricing

    Best for

    Businesses aim to automate customer interactions, enhance support, and personalize customer experiences.

    Bottom Line

    Each of these AI chatbots serves specific purposes and offers unique features tailored to various needs. 

    Whether you’re looking for personal communication tools, content generation assistance, academic support, customer engagement solutions, or CRM integration, these chatbots provide valuable solutions to their respective user bases.

    FAQ's about Best AI Chatbots

    Can chatbots work without AI?

    Yes, chatbots can work without AI, but their functionality and capabilities would be limited. Basic rule-based chatbots, which rely on predefined rules and patterns, can provide simple responses but lack the ability to understand natural language, and context, or adapt to user input effectively.

    What's the Difference Between a Chatbot and a Large Language Model?

    A chatbot is a computer program designed to simulate human conversation, while a large language model, like GPT-3, is a type of AI model that can generate human-like text based on the input it receives. Chatbots often use large language models as a component to generate responses, but a chatbot encompasses more functionalities, such as conversation management, user intent recognition, and integration with various systems.

    Which is the best AI chatbot?

    The 'best' AI chatbot depends on your specific needs and criteria. There are many AI chatbots available, each with its strengths and weaknesses. Some popular chatbot platforms include the following.
    Abhishek Agrawal
    Author - Abhishek A Agrawal
    Abhishek is the founder of Integrately, CompanyHub, and Dreamwares. He is passionate about technology and entrepreneurship. He is always looking to leverage technology for the growth of the business. He has a deep understanding of how businesses work and uses this knowledge to build products that help entrepreneurs grow their businesses.
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