App Tips
6  min read

Top 11 Twist Tips and Tricks

Abhishek Agrawal
By Abhishek A Agrawal
June 9, 2022
Table of Contents

    Modern-day messaging apps make workplace communication seem like a breeze.  However, they keep users’ productivity at stake with frequent notifications. Twist overcomes this problem via asynchronous messaging.

    Twist users can have conversations without interrupting their workflow and catch up on messages when they have time.  With its unique approach to messaging, Twist is quickly becoming a favorite among busy professionals.

    However, these busy professionals know little that the Twist app has some pretty nifty tricks up its sleeve!  Whether you’re looking for ways to improve your productivity or want to learn a few new Twist things, we shall cover some important Twist tips here.  So read on and see what we’ve got in store!

    11 Tips That Will Make You Better At Using Twist:

    If you’re new to Twist or just want to learn how to use it more effectively, let’s dive into 11 quick and easy ways to power up your Twist experience.

    Turn Emails into Twist messages

    It’s typical for a client to mail you project details. Traditionally, you’d have to copy and paste this content into another chat app to keep others in the loop. However, now you can forward emails directly into Twist threads by following these simple steps:

    • Open the desired thread
    • Click 3 dots “⋯” icon in the top-right corner
    • Select “Email to Thread
    • Copy the provided link
    • Paste the copied link in the “To” field of your email (The link acts as a recipient email ID)

    This email will then automatically show up in the desired Twist thread.

    Steps to forward your emails into Twist

    Use Keyboard Shortcuts to Get More Done in Less Time

    Tap “Shift” + “?” to see the list of all available shortcuts in Twist.

    Twist comes with a set of handy keyboard shortcuts for easy navigation. We have shortlisted some of the most useful shortcuts for you:

    Compose a thread  CC
    Save or unsaveSS
    Mark read or unreadUU
    Next comment (in a thread)N or ↓N or ↓
    Previous comment (in a thread)P or ↑P or ↑
    Next direct messageJJ
    Previous direct messageKK
    Next comment (in a direct message)NN
    Previous comment (in a direct message)PP

    Get Notifications from All Your Apps in Twist

    Using multiple apps while working makes it difficult to track all the notifications. Twist can help you here along with our automation tool Integrately.

    Integrately helps set up several automations like

    • Posting Twitter updates to Twist
    • Creating a Twist thread for new Trello cards
    • Messaging new Jira tickets’ details in Twist
    • Capturing Google Forms responses in Twist, and more

    This way, you can stay updated on all your notifications in one place. You can also reply to them directly.To get started, sign up for an Integrately account and proceed further.

    Save threads to revisit later

    Finding a particular thread can be tricky when you have dozens of active conversations going on. However, you can save important Twist threads to revisit them later. To do so, hover over the desired thread and click the Save “” icon.

    How to save a thread in Twist

    Once saved, the threads will be available under the “Saved” header in the left sidebar for easy access.

    Stay Connected With Groups

    You can merge multiple contacts into a single group using Twist. This is especially handy for team projects where you want to notify only a specific group of people. 

    For instance, if you are a marketing manager who wants to forward a list of leads to the sales team.  Instead of messaging each sales team member individually, add them to a group titled ‘Sales’ and update them all together.

      To create a group,

    • Click your team icon in the top-left corner
    • Click “Settings and Members
    • Open Groups section under the “Members and Groups
    • Click “Create Group
    • Enter the group name
    • Add contacts in the “Add members” field
    • Click “Create” in the bottom right corner
    Steps to create a Group in Twist

    Take Advantage of Live communication

    Did you know, you can also make video calls without ever leaving Twist! To do so, install the prebuilt Skype integration using the below steps:

    • Click your team icon in the top-left corner
    • Click “Settings and Members
    • Go to “Integrations
    • Click “Browse
    • Type “Skype” in the search box 
    • Click “Add” and choose whether you want it for yourself or the entire team
    Steps to install Twist native integrations like the inbuilt Skype integration

    Then you can start video calling your team members as below: 

    • Type “/skype” in the message box, tag the required people and hit enter
    • Specify the meeting name in the pop-up
    • Tick the “Paste event link into composer after it’s been created” option
    • Hit the “Create” button 
    • Close the popup & post the message

    This message contains the meeting name with a hyperlink to join the Skype meeting.

    How to video call using Skype in Twist

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    Notify the right people in a smart way

    There are times when you need to inform people about a message that is intended for others.For instance, you wish to advise your team on a marketing strategy, but your manager must be aware of it too.

    Twist’s “Tag” feature comes in handy here. To tag someone:

    •  Open a thread 
    • Type your message 
    • Click the “Tag” field in the top-left corner and add relevant people. 
    How to tag an individual/group in a Twist message

    Only the tagged members will receive the message in the inbox, whereas others can check the thread afterward.

    This way, you can have contextual conversations without cluttering other team members’ inboxes.

    Auto-generate threads to get updates

    You can’t tap every team member’s shoulder each time you want an update. Instead, automate the process of posting a thread in Twist to get regular updates. 

    This requires the “Team Check-In” integration available in the “Integrations” tab in Settings. Once done, you need to:

    • Specify whether the message is for you or your team
    • Add a channel
    • Select the users you want to notify
    • Write the subject
    • Input the message
    • Provide scheduling details
    Twist Team-Check in Integration

    The system will automatically create a new thread at the designated time and remind the relevant people of your message in their inbox. This way, you can get timely information without being a nag.

    Break the chains of constant notifications

    In the fast-paced corporate world, it’s easy to get lost in work and notifications. Schedule “Do Not Disturb” mode in Twist to get some time to focus. This keeps you away from the bothering messages for a set period.

    To activate Do Not Disturb mode:

    • Click your team icon in the top-left corner
    • Select “Settings and Members” from the dropdown menu
    • Tap the “Do Not Disturb” settings
    • Toggle the “Daily Schedule” button to “On
    • Choose the start and end time
    • Check the days you want to apply DND for
    • Save changes by clicking “Update” in the bottom-right corner
    Customize Do Not Disturb (DND) settings in Twist

    Now, you can work distraction-free and get more done in less time.

    Reference channels or threads in a message

    We often use referencing to provide context for a message or bring someone’s attention to a specific thing. In Twist, you can type “#” or “+” in the message box to reference a particular channel or thread respectively. A dropdown menu appears with all the matching results. Select the desired result and add it to your message.

    Reference a channel or thread in your Twist message

    Format your messages on the go

    Whether you want to spice up your message or highlight the key points, take advantage of Twist’s new Editor and save time. It offers editing options like

    • Bold
    • Italicize
    • Strikethrough
    • Code
    • Quote
    • Insert bulleted/numeric list
    • Add links

    These formatting options will appear in a toolbar right above the message once you select the text you want to edit.

    Quickly format your Twist messages

    Final Thoughts

    Twist is an async messaging platform built to accomplish your goals quickly and efficiently. With its host of features, Twist is perfect for busy professionals who need a little help staying organized. From tagging to Do Not Disturb mode, there’s a lot to love about this messaging platform. To ease things further, keep the tips mentioned above in mind next time you’re using Twist and see how they take your productivity to the next level. So go ahead and give it a try!

    Happy Twisting! :)”

    Abhishek Agrawal
    Author - Abhishek A Agrawal
    Abhishek is the founder of Integrately, CompanyHub, and Dreamwares. He is passionate about technology and entrepreneurship. He is always looking to leverage technology for the growth of the business. He has a deep understanding of how businesses work and uses this knowledge to build products that help entrepreneurs grow their businesses.
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