App Integrations
8  min read

Streamline Workflow: Powerful Ways to use KrispCall with Integrately

Abhishek Agrawal
By Abhishek A Agrawal
June 4, 2024
Table of Contents

    In today’s fast-paced business world, missed calls and miscommunication can be costly. Whether it’s following up with leads, attending crucial client calls, or simply keeping your team on the same page, dropped connections and inefficient communication can lead to lost opportunities, low productivity, frustrated customers, and a lagging bottom line.

    But you can easily streamline your communication with Krispcall + Integrately integration.

    That’s where KrispCall + Integrately integration comes in 😀.

    KrispCall Integrately integration helps you to automate tasks and optimize your virtual telephony experience effortlessly. By leveraging Krisp Call Integrately integration, you can unlock a world of possibilities and take your call center workflow to new heights.

    What is KrispCall?

    KrispCall is a modern cloud-phone system that provides reliable and affordable cloud telephony services for startups and modern businesses. With KrispCall, users can manage their business, personal, and corporate telephony needs from a single app (Web, Android, iOS). They can make and receive phone calls and messages effortlessly.

    Besides this core functionality, KrispCall offers a range of features useful to handle large volumes of telephony conversations, including Unified callbox, call forwarding, voicemail, shared numbers, Interactive Voice Response (IVR), call routing, etc. Moreover, you can integrate KrispCall with several other business tools like HubSpot, Pipedrive, Integrately, Microsoft Dynamics, Bitrix24, etc.

    Aside from that, KrispCall offers toll-free, local, mobile, and national phone numbers from more than 100 countries, allowing businesses to expand internationally.

    How Does KrispCall Work?

    KrispCall works using the Voice over Internet Protocol (VoIP) technology. When a user places a call using KrispCall, his/her voice is converted into data packets, which carry information like who’s calling and who’s receiving the call.

    Your internet connection now sends these packets to the KrispCall servers. KrispCall acts as the switchboard that determines where your call should be sent based on the recipient’s number.

    When the data packets reach the person you’re calling, they are reassembled and converted back to analog signal. Then, the person you called hears your voice through their phone, speaker, or headset, and that’s it! You’re having a VoIP conversation.

    To get started with KrispCall: Visit its official website Sign up for an account → Choose a pricing plan that suits your business needs → Login. Once you have done that, you can start using KrispCall through any platform (Web, Android, iOS app) you prefer

    KrispCall Integration with Integrately

    KrispCall and Integrately integration helps you connect KrispCall with 1100+ apps including your popular CRMs like HubSpot, Pipedrive, etc.

    Once connected, you can automate all your communication & data transfer between KrispCall & other apps in 3 ways:

    1. Using Integrately’s AI automation builder (converts your text inputs/requirements into automation)
    2. Using ready 1-click automations from Integrately
    3. Building powerful custom automations with Integrately (no-code required)

    You can set up these automations to auto-sync your contact lists, call logs, and other relevant data across all your apps & KrispCall with just 1-click.

    How to Get Started with KrispCall + Integrately Integration?

    Getting started with KrispCall+Integrately integration is simpler than it may seem. You can easily integrate integrately with KrispCall.

    Follow these steps to integrate KrispCall with Integrately:

    Step 1: Sign in to KrispCall using the correct credentials.

    Step 2: Go to “Settings” and select “Integrations” under “App Settings“.

    Step 3: Look for Integrately among the listed business tools and click on it. Then, click the “Connect →” button to start the integration process.

    Step 4: Clicking on the Connect → button opens a new window asking you to sign up or log in to the Integrately account you want to integrate with KrispCall.

    Step 5: Once logged in, click on “Create New Automation” at the top left corner.

    Step 6: Search for KrispCall in the search bar and select it.

    Step 7: Similarly, search for & choose another application to connect with KrispCall.

    Step 8: After selecting both applications, choose the desired trigger & action to create your automation workflow. Then click Go > to complete the process.

    Step 9: When the apps and automation are set, you will be asked to connect accounts for the apps you previously chose. To do so, click + Add Connection.

    Step 10: To connect KrispCall, you’ll need to enter the API Key. You can find this key by logging into your KrispCall account, navigating to Settings > Developer, and copying the API key provided.

    Step 11: After connecting your app accounts, map the desired fields for your automation. Then test your automation in 1-click and make it live.

    Your KrispCall and Integrately accounts have now been successfully integrated.

    What Are the Benefits of Integrating KrispCall With Integrately?

    By integrating Integrately with KrispCall, you can unlock treasure trove benefits for your business. 

    Here are some of the key benefits of Integrately with KrispCall:

    1. Roadway to Connect with Other Apps

    By integrating KrispCall with Integrately, you can easily connect KrispCall with more than 1100 applications such as Hubspot, Mailchimp, Google Sheets, Gmail, and much more. This saves your time and effort as it completely eliminates the hassle of going through multiple steps.

    2. Enhance Efficiency

    Integrating KrispCall with Integrately directly helps you to increase the efficiency of your workflows. This powerful duo of integration makes it easy for you to automate tasks such as data entry of call details, follow-up actions, and more. This saves you valuable time and allows you to focus on more productive tasks.

    3. Automate Data Exchange

    Entering the same data manually across multiple platforms can be a hassle. So, to simplify the process, KrispCall Integratety integration helps you to automatically enter all of your customer records and any other details into CRM integrations and KrispCall automatically.

    4. Boost Collaboration

    With the help of KrispCall Integrately integration, all of your business call details, notes, and recordings are stored in a centralized form. Data stored in one place makes it easy for your team to get access to all the details, helping your team to perform better communication with the customers.

    5. Improve Customer Experience

    Improving customer experience is one of the major aspects of KrispCall + Integrately integration. Through this integration, you can drastically improve your response times, accurate data handling, and personalized interactions, which will lead to enhanced customer satisfaction and loyalty.

    Features You Get with KrispCall + Integrately Integration

    Integrating your KrispCall account with Integrately opens your path to several useful features that are sure to offer you a helpful hand.

    Here are some of the features that you can experience with KrispCall + Integrately:

    1. Customized Workflow

    By integrating KrispCall with Integrately, you can easily create custom workflows that fit your business needs. This integration also offers you the leverage to construct personalized automation configurations to maximize productivity, foster collaboration within your organization, and minimize manual tasks.

    2. Real-time Data Sync

    KrispCall + Integrately integration offers a real-time data update to its users across different platforms at a single time. From your contact lists, telephony logs, and other relevant data, this integration closes down the bridge of the need for manually updating your team about every simple change you make.

    3. Workflow Automation

    This integration offers you the ability to automate the organization of contacts and the exchange of SMS/MMS across multiple platforms. This ultimately allows you to manage contact information efficiently by connecting various applications and automating processes. As a result, productivity is improved and manual tasks are reduced leading to time savings and decreased errors in business operations

    4. Integration with Other CRM Systems

    Through the help of this integration, you can easily connect KrispCall, your telephony app with other 1100+ tools available such as Hubspot, Pipedrive, and more. This makes it easy for you to enhance your telephony conversation with your customers.

    5. Triggered SMS & MMS Notification

    By integrating KrispCall and Integrately, you get access to the triggered SMS & MMS notifications feature. The integration ensures that every SMS and MMS data is safe. With the help of this feature, you can set specific triggers and actions that transfer notifications or any relevant data from KrispCall to another specified application that you prefer.

    Tips to Streamline Your Workflow with KrispCall and Integrately

    Here are some of the tips to streamline your workflow with their potential:

    • Track and analyze results: By integrating KrispCall with other CRMs such as Salesforce and HubSpot, you can track the key metrics of call centers, such as average handle time, call abandonment rate, and many more. Then, you can analyze your call center performance. In addition, you can also identify areas for improvement.
    • Automate repetitive task: Through this powerful integration you can simplify the need to do any repetitive task related to communication manually. Just analyze all of your current call management processes and identify tasks that can be automated. By pointing out such tasks that can be automated can save you so much time and effort, enhancing your overall productivity.
    • Proper engagement with the remote team: By using KrispCall + Integrately, you can integrate KrispCall with different team communication tools. This helps you to maintain a seamless communication within the team as it feeds your team with all of the necessary call updates, shared call notes, scheduled calls from your preferred team chat apps, etc. All this leads to improved collaboration and knowledge sharing among remote team members, ensuring everyone stays on the same page despite the location.
    • Utilize pre-built integration: Integrately offers you a library of pre-built integrations for popular business tools. Integrate KrispCall with any available application you prefer within Integrately to process your work more smoothly and precisely. It saves your valuable time and effort by leveraging pre-built connections, allowing you to focus on customizing workflows for your unique business processes.
    • Lead generation: Use KrispCall + Integreatly integration to enhance lead generation and customer engagement efforts. This powerful integration can be your lead generating hack. By combining this powerful duo with other marketing tools like MailChimp, MailerLite, Convertkit, SendGrid, and more, can help you collect valuable call data. Such data makes it easy for you to schedule follow-up calls for leads, change the status of leads (active, passive, etc) based on your current interactions with them.

    Conclusion

    KrispCall + Integrately is a powerful combination that offers you the leverage of connecting with 1100+ powerful applications with a cloud-based telephony system to enhance your communication game. The features offered by this powerful combination can be your powerful ally in every aspect of building strong communication with your customers.

    Furthermore, with the help of this integration, you can drastically simplify your organization’s workflow, cut down all minimal duties, and combine with an enhanced cloud telephony experience.

    So, by utilizing the KrispCall + Integrately integration you are sure to stay one step ahead of your competitors in this world of ever-growing business. Use this integration now and let the difference in your business operation amaze you😉.

    Abhishek Agrawal
    Author - Abhishek A Agrawal
    Abhishek is the founder of Integrately, CompanyHub, and Dreamwares. He is passionate about technology and entrepreneurship. He is always looking to leverage technology for the growth of the business. He has a deep understanding of how businesses work and uses this knowledge to build products that help entrepreneurs grow their businesses.
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