I am pretty sure you reached here because your Facebook ad payment failed. Right?
Don’t you worry, even I sailed the same ship a few months back.
But then I figured out – how to resolve it and most importantly, how to prevent it in the first place.
So if you too are facing problems with Facebook ad payments, here is a helping hand for you!
Why welcome problems, when you can avoid them in the first place, agreed?
Follow these best practices and keep Facebook ad payment failures at bay:
Ensure that there are sufficient funds in your card that you use for ad payments. Facebook charges you twice:
First when you reach your payment threshold, and
Secondly, on your monthly billing date for any leftover costs
Always add a backup payment method to your account. It prevents pausing of your ad in case of insufficient funds.
Ensure that the payment method you use meets the following criteria :
Is available in your country: Facebook payment methods vary from country to country. It accepts payments through :
Credit or debit cards (American Express, Discover, Mastercard, Visa, JCB), PayPal
Bank account (direct debit) (in supported countries)
Local manual payment methods (in supported countries and currencies)
Has a CVV code: Facebook only accepts cards with CVV code for security purposes. CVV is a 3 digit code on the back of your card or a 4 digit code on the front.
Is not associated with too many accounts: Facebook limits the number of accounts using the same payment method. Be sure to take care of that, too.
Check for your credit card limits: If you use credit cards for your Facebook ad payments, check the permissible maximum amount for a single transaction.
You may have to decrease your payment threshold to adjust to your credit card limit.
Check the expiration dates: Make sure that your debit/credit cards are not expiring before your future charges.
Usually, following the best practices will keep you away from Facebook ad payment failure.
But in a worst-case scenario, if you face such a problem, then most of the time it is your bank or payment provider that experiences an issue processing your payment.
There could be several reasons like:
The card is not internationally accepted
Bank account information is incorrect
Funds are insufficient
The card used for the transaction may have expired already
If using a credit card, the limit may be exhausted
Figure out what went wrong, fix it and move ahead.
Facebook ad payment failures may lead to your ad account being disabled.
You need to fix your payment issue and clear the dues to restart it.
Try the following in case you face it:
Contact your payment provider for help
Retry your primary payment method
Retry with another payment method (already added)
Add a new payment method to your account and try using it
Add sufficient funds
Besides the Facebook ad payment failures, you may sometimes fall for the trap of unauthorized facebook advertising charges.
People have reported situations where :
Ad account was charged with an extra amount above the set limit,
Ad account mistakenly charged for not running ads, or
Credit card was charged without permission
You must be alert in regards to security as it cannot be compromised!
Ensure that you always troubleshoot unrecognized activity on your ad account to avoid fraudulent charges.
8 Million+ Ready Automations
For 750+ Apps